Customer Service

We are always doing our best to give you the help you need. We hope most of your questions can be answered by the links below, however if they are not, please feel free to Contact Us. We will endevour to answer your questions as quickly as possible.


Frequently Asked Questions


We have endevoured to answer as many question as we could that you may have on our FAQ. If you have more please send us your feedback so we can add more.


Return Policy


We know that there will be at times reasons that you may need to return goods. We will endevour to help you and make you feel satisfied with the products you have purchased. However if you could first please read our return policy then we will be able to help you better.


Shipping & Tax


We attempt to ship the same day that we receive an order or if receive the order on the weekend we will attempt to get it out on the next buisness day. Unfortunately tax is a part of life, so we need to charge it to our Washington State residents. Both these issues are detailed in our Shipping & Tax policy.

Lupo Cami


Privacy and Security


Your privacy and the security of your privacy is paramount to us. We do not keep credit card details on this site for that reason. We also use Symantec Site Secure to ensure world class security for the site. A full discussion of this can be found in our Privacy Document.


Terms & Conditions


If you have any questions about the site policies they have been addressed on our Terms and Conditions page.